About Company

Deployment Details (Projects/ Pilots/ Field Trials)

La Maison Royale, Nairobi, is a 4-star superior boutique business hotelwith a State-of-the-art facility. Challenge: La Maison Royale has its presence across several locationsin Nairobi. They required seamless connectivity withinsites. A system for call accounting, budgeting, and routing with hospitalityfeatures was their primary requirement. Furthermore, a comprehensiveand scalable solution that does not need a transformation in the comingyears was their main challenge. The hotel infrastructure required centralized communication management of all business communication.Besides, they were looking for multi-site connectivity with callaccounting and call budgeting. Solution: Matrix addressed these challenges by proposing SARVAM UCS, which isa Unified Communication Server for Modern Enterprises that manages allbusiness communications from one place. SARVAM UCS is anenterprise-grade Unified Communications solution that offers Collaboration, Communication, Messagingand Mobility between multi-locational sites. Unifying all thecommunication networks and devices provide users with the flexibilityof accessing the calls, messaging, and voicemails from any of thedevices irrespective of their location.Result: Unified Communication for workforce collaboration and bettercustomer responsiveness. Call Management and the ability to connect from anywhere, anytime, and with anyone. Easy to manage and scalable to match future requirement.